Whitestar Support Policy

Effective Date: February 4, 2026

Whitestar Support Services are generally available Monday through Friday from 8am-5pm Mountain Time, holidays excluded. 

Support may be reached at 1-800-736-6277, or at whitestarsupport@esgglobal.com

LiveChat support on our website will be available during regular business hours.

Third-Party Support and SLAs

Amazon Web Services: EC2, RDS, S3, OpenSearch and Workspaces